Customer Support Channels
A 1–hour Response Guarantee
Delivering top quality support on time is our top priority, so we backup each Linux web hosting packages plan with a one hour ticket solution warranty. As soon as you post a ticket or post a message, our customer help support team will do all they could do to deliver the most satisfactory remedy for your issue and to offer you information quickly.
A Top–quality Support Service
You can easily contact us 24x7x365 with any question you’ve got to do with eTownHost’s offerings. We’ve got employees available on a regular basis to give you instructions at any time necessary. You could use the ticketing system or post a message anytime, or you can pick–up the telephone or make use of the live chat during working hours.
An Intuitive Help Section
Our company has integrated an extensive education base into the Control Panel to make sure you have useful step by step recommendations whenever you want. Each part of the Control Panel has its own contextual help area having a list of how–to posts. We have also prepared movies to provide you with a more effective idea of the way in which to execute any given process.