Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Warranty

  • Our technical assistance crew is available day and night to attend to all your assistance tickets. Every single ticket you submit to us shall be replied to within up to 60 minutes. If your situation requires the assistance of one of our administrators, we are going to forward the ticket to the technician on shift and will inform you that the case will soon be resolved.

  • Top quality support service

  • Top–class Customer Help Service

  • We will be on–line for you night and day to give you assistance and technical support and also to assist you with any trouble that you may come across while you are controlling your virtual server. We’re able to assist you with all pre–configured applications, like your OS, server admin panel (based on the VPS type) and the Hosting Control Panel created solely by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Hosting Control Panel that is included without charge along with your virtual server, you’ll discover a content rich Help section, consisting of everything you should know about taking care of your sites and software. We have introduced a wide range of how to content articles and video tutorials that display the basic website supervision tasks in an understandable form.