1 hour ticket response
Fast assistance is our major duty and that is the reason why we have a team of seasoned technical support engineers who are prepared to provide a rapid reply to any question that you could possibly have. Simply send your tech support ticket from your Hosting Control Panel and we will reply within one hour at the latest. Actually, we work hard and aim for a twenty–minute client support ticket response time.
A Premium Tech Support Service
Each member of our client care staff has several years of experience in the Linux web hosting packages market and most of them have worked for us for at least five years. They are all prepared to respond to all your questions in the most efficient way possible.
A User–Friendly Help Center
In the Hosting Control Panel you’ll find an easy–to–browse Help Center section where you can get quick hints on how to use our services. You can find the answers to your inquiries in the F.A.Q. archive, see more information in the web hosting account administration articles or check the instructional video tutorials.